Privacy Policy

At Casitas Asturias, we value and protect your privacy. This policy explains how we collect, use, and protect your personal data when you use our rural tourism services.

Data Controller

Casitas Asturias

Address: Arcenoyu 3, Villaviciosa 33318

Email: info@casitasasturias.com

Phone: +34 684 295056

Tax ID: Y5595708Y

What data do we collect and why?

For Bookings and Accommodation

We collect data necessary to provide our services:

  • Personal data: Name, surname, ID/passport, phone, email

  • Payment data: Credit card information (processed securely via Stripe)

  • Purpose: Manage your booking, provide accommodation service

  • Legal basis: Contract execution

Legal Compliance

According to Spanish regulations, we must register guest data:

  • Required data: Complete identification of all guests

  • Purpose: Comply with Royal Decree 933/2021 on traveler registration

  • Legal basis: Legal obligation

  • Retention: 3 years (according to Security Forces regulations)

Communications

With your consent:

  • Data: Email, name, preferences

  • Purpose: Send special offers, Asturias news, promotions

  • Legal basis: Your consent (you can withdraw it anytime)

Who do we share your data with?

We only share your data when necessary:

  • Authorities: Security Forces (legal obligation)

  • Service providers: Secure payment platforms, cleaning services

  • Administration: Tax authorities for fiscal obligations

We never sell your data to third parties.

How long do we keep your data?

  • Booking data: During your stay and 6 years after (fiscal obligations)

  • Guest data: 3 years (traveler registration)

  • Marketing: Until you withdraw consent or 3 years without activity

Your rights

You have full control over your data:

Right of Access

You can know what data we have about you and how we use it.

Right of Rectification

If there's incorrect information, you can ask us to correct it.

Right of Erasure

You can ask us to delete your data when no longer necessary.

Right of Objection

You can object to the use of your data for direct marketing at any time.

Right of Portability

You can request your data in digital format to take to another provider.

How to exercise your rights

Write to us at [privacy-email] attaching a copy of your ID. We'll respond within 30 days maximum.

Data security

We protect your information with:

  • Data encryption in transmission and storage

  • Restricted access only to authorized personnel

  • Regular backups

  • Updated and protected systems

Cookies

We use cookies to improve your experience:

  • Technical cookies: Necessary for site functionality

  • Analytical cookies: To understand how you use our website (only with your consent)

You can configure your browser to reject cookies, although this may affect some functionalities.

Minors

We do not intentionally collect data from minors under 14 without parental authorization.

Changes to this policy

If we modify this policy, we'll inform you by email or website notice at least 30 days in advance.

Contact and complaints

For privacy questions:

  • Email: info@casitasasturias.com

  • Phone: +34 684295056

  • Address: Arcenoyu 3, Villaviciosa 33318

For complaints: You can file a complaint with the Spanish Data Protection Agency: